With three (3) easy steps you get your company and users subscribed on LTS.
Step 1: Sign off on our LTS – Client Service Level Agreement.
Send an email to info@LTSystems.co.za requesting a presentation of the system and Service level agreement. The presentation will address system functionality, client requirements and our service level agreement as well as pricing options.
Step 2: Confirm company details and selected payment option
On signing the LTS-Client Service Level Agreement, the client’s company details will be confirmed and captured on the system.
Step 3: Register all users on LTS
User details will be captured on a User List Capture sheet and updated on the system. For our bigger clients with more than 100 users we recommend a system upload. Click [here] to find out more.
Online: A web based assessment tool that is 24/7 available from anywhere.
Compliance: The comfort that the assessment platform and assessment content complies with the rules and regulations of the registered professional body.
Helpdesk: Support via emails and telephone support from 07:00 till 19:00 on business days.
Self-Help: LTS make the use of our electronic assessment tools easy by providing self-help online tools with:
User manuals and quick start guides are available on-line under the DOCUMENTS download page.
Short video clips are online available to guide new users step by step on how to use the system (available under TUTORIALS on the User Home Page).
Training: All of this is backed up with initial training and assistance to new clients to get started. Annual training to all new trainees or other users on the system are done at an additional cost should the Training Office request it. LTS attempts to keep this cost to a minimum for our clients by scheduling these sessions with multiple client training sessions. Clients can contact LTS at info@LTSystems.co.za to arrange for training. Click [here] to find out more.
Team of Assessment specialists:
The LTS team comprises of specialists in both the development of online web hosting systems and in the development and training of CA(SA)’s. This provides LTS with complete understanding of the CA(SA) training environment as well as the necessary IT expertise to develop appropriate solutions for the CA(SA) assessment process.
The average uptime in business hours is 99.99%. But to put this into perspective, LTS was down twice in the past decade for a period of 41 minutes and 11 minutes apart from normal maintenance. Not bad.
A Help desk is available from 07:00 until 19:00 on business days and on weekends and holidays between 10:00 and 13:00. Self-help is available online in the form of Manuals, Quick Start Guides and Online Tutorials.
On business days between 07:00 and 19:00 the average response time is 27 minutes. Support queries is mostly dealt with in real time depending on the authorization level of the request.
Apart from our friendly Help desk agents, LTS have Assessment experts, Business analysts, Web developers and Compliance experts available to assist with your assessment needs.
A separate moderation module was developed to assist SAICA Reviewers during their training office visit. The very same module is available to the training office to ensure compliance with SAICA’s regulations.
Both reminder and notification tools have been built into the system to assist the training office in forcing compliance with the regulations of SAICA. These reminder and notification tools are flexible enough to accommodate your very need.
As an Assessment Tool the system is flexible to cater for a range of other learnerships. Other professional bodies that are currently incorporated into the LTS Assessment Tool includes: CIMA, ACCA, IIA, Compliance Institute, SAIGA and SAIPA.
Flexibility on the LTS assessment platform makes this the number one choice for TOPP Training Offices that need to accommodate more than just the SAICA requirements. Customisation for big and small firms is easy and cost effective.
LTS have the distinction of being the “Preferred Electronic Assessment Solution Provider”. LTS achieved this by having a close working relationship with SAICA ensuring compliance.
Global reports looking at progress and compliance give an administrator or training officer a bird’s eye view of what happens nationally or for that matter globally on their training program. Various global training office reports are available to monitor even different training programs (e.g. SAICA, CIMA, ACCA, etc.)
Trainees can view their progress on various status reports. The Outcome Status report shows where a trainee is competent, not yet competent or has not provided any evidence of competency to date.
The Status report shows trainees exactly how many reviews and needs analysis were completed and with whom.
Score Grid reports give summaries of all scores to date on signed of reviews and needs analysis documents.
Reports monitoring both progress on the assessment program and reports tracking compliance is available. There are also reports highlighting shortfall and gaps.
Once a trainee is signed off the portfolio of evidence proving their competency is kept for at least 5 years. This is accessible via reports looking at inactive training records from the client side. There is no need to restore backups for you to view signed off records.
Self-help is provided by means of user manuals, online training videos and quick start guides. The system is easy to use and there is no need for start up training.
Onsite training during start up can be arranged.
Self-help is provided by means of user manuals, online training videos and quick start guides. The system is easy to use and there is no need for training.
Onsite training can be arranged if the need arises.
Training can be arranged for all LTS users. The same training session applies to all users.
Specific training to specific groups (e.g. assessors or reviewers) is also available focusing on the role at stake.