Become an LTS subscriber

How do I subscribe to the LTS service?

With three (3) easy steps you get your company and users subscribed on LTS.

Step 1: Sign off on our LTS – Client Service Level Agreement.
Send an email to requesting a presentation of the system and Service level agreement. The presentation will address system functionality, client requirements and our service level agreement as well as pricing options.

Step 2: Confirm company details and selected payment option
On signing the LTS-Client Service Level Agreement, the client’s company details will be confirmed and captured on the system.

Step 3: Register all users on LTS
User details will be captured on a User List Capture sheet and updated on the system. For our bigger clients with more than 100 users we recommend a system upload. Click [here] to find out more.

Is there a demo available of the system and relevant functionality?

Prospective clients can contact LTS at for a free demo of the system. Click [here] to find out more.

Benefits and value for money

What do I get for my monthly or annually subscription fee?

Online: A web based assessment tool that is 24/7 available from anywhere.
Compliance: The comfort that the assessment platform and assessment content complies with the rules and regulations of the registered professional body.

Helpdesk: Support via emails and telephone support from 07:00 till 19:00 on business days.

Self-Help: LTS make the use of our electronic assessment tools easy by providing self-help online tools with:

User manuals and quick start guides are available on-line under the DOCUMENTS download page.

Short video clips are online available to guide new users step by step on how to use the system (available under TUTORIALS on the User Home Page).

Training: All of this is backed up with initial training and assistance to new clients to get started. Annual training to all new trainees or other users on the system are done at an additional cost should the Training Office request it. LTS attempts to keep this cost to a minimum for our clients by scheduling these sessions with multiple client training sessions. Clients can contact LTS at to arrange for training. Click [here] to find out more.

Team of Assessment specialists:
The LTS team comprises of specialists in both the development of online web hosting systems and in the development and training of CA(SA)’s. This provides LTS with complete understanding of the CA(SA) training environment as well as the necessary IT expertise to develop appropriate solutions for the CA(SA) assessment process.


  • The monthly subscription fee is determined only by the number of trainees and features selected based on LTS packages. There are no additional costs for signing up other users.
  • There are no additional fees to the Training Office in becoming an LTS client.
  • There are no licensing fees or software instillation fees required, only the ongoing fee calculated via the contract base.

Key benefits of the LTS platform

What are the key benefits of the LTS platform?

  • LTS is accessible from anywhere with an Internet connection (including cell-phones or mobile devices that are Internet enabled).
  • No software is required to be installed since the LTS system is simply accessed through your web browser.
  • Updates are made centrally, directly onto our servers and therefore everyone always has the latest version.
  • No need to continually distribute updates and to have several different versions in use by our clients.
  • Any process enhancements to any assessment instruments or to any competency descriptions can be:
    • Amended, tested, and implemented very quickly.
    • with absolutely no disruption at all to users.
    • and at no additional costs.
  • There is no need for our clients to retain hard copies of the assessment instruments.
  • LTS stores all information on our servers that are rigorously backed up.
  • Servers are hosted at Internet Solutions on the Bryanston Campus.
  • The LTS system is truly a paperless system and practically everything can be done on-line. Should any documents need to be printed, the option is however available.

Technical, data and security considerations

What is the average up time of your system for the past year?

The average uptime in business hours is 99.99%. But to put this into perspective, LTS was down twice in the past decade for a period of 41 minutes and 11 minutes apart from normal maintenance. Not bad.

Support options

Is a helpdesk available?

A Help desk is available from 07:00 until 19:00 on business days and on weekends and holidays between 10:00 and 13:00. Self-help is available online in the form of Manuals, Quick Start Guides and Online Tutorials.

What is your average response time to a support request?

On business days between 07:00 and 19:00 the average response time is 27 minutes. Support queries is mostly dealt with in real time depending on the authorization level of the request.

What resources are available to support my staff in queries on the system?

Apart from our friendly Help desk agents, LTS have Assessment experts, Business analysts, Web developers and Compliance experts available to assist with your assessment needs.

System functionality

Are there reports available to assist with SAICA moderator reviews?

A separate moderation module was developed to assist SAICA Reviewers during their training office visit. The very same module is available to the training office to ensure compliance with SAICA’s regulations.

Does the system have reminder and notifications functionalities?

Both reminder and notification tools have been built into the system to assist the training office in forcing compliance with the regulations of SAICA. These reminder and notification tools are flexible enough to accommodate your very need.

Is the system catering for other professional body requirements?

As an Assessment Tool the system is flexible to cater for a range of other learnerships. Other professional bodies that are currently incorporated into the LTS Assessment Tool includes: CIMA, ACCA, IIA, Compliance Institute, SAIGA and SAIPA.

Is the system flexible to incorporate client customisation requirements?

Flexibility on the LTS assessment platform makes this the number one choice for TOPP Training Offices that need to accommodate more than just the SAICA requirements. Customisation for big and small firms is easy and cost effective.

Is the system fully SAICA compliant?

LTS have the distinction of being the “Preferred Electronic Assessment Solution Provider”. LTS achieved this by having a close working relationship with SAICA ensuring compliance.

We are a national / global company, are there reports available to monitor the training programs of our various offices?

Global reports looking at progress and compliance give an administrator or training officer a bird’s eye view of what happens nationally or for that matter globally on their training program. Various global training office reports are available to monitor even different training programs (e.g. SAICA, CIMA, ACCA, etc.)

What type of reporting is available for trainees to monitor and track their progress?

Trainees can view their progress on various status reports. The Outcome Status report shows where a trainee is competent, not yet competent or has not provided any evidence of competency to date.

The Status report shows trainees exactly how many reviews and needs analysis were completed and with whom.

Score Grid reports give summaries of all scores to date on signed of reviews and needs analysis documents.

What type of reporting is available for training offices and development business units to manage and monitor the training program?

Reports monitoring both progress on the assessment program and reports tracking compliance is available. There are also reports highlighting shortfall and gaps.

Will the system backup and store information for at least 5 years?

Once a trainee is signed off the portfolio of evidence proving their competency is kept for at least 5 years. This is accessible via reports looking at inactive training records from the client side. There is no need to restore backups for you to view signed off records.

System Training

Do we require to have training before we start using the system?

Self-help is provided by means of user manuals, online training videos and quick start guides. The system is easy to use and there is no need for start up training.

Onsite training during start up can be arranged.

Will LTS assist with ongoing training to new users joining our company or being added to the system?

Self-help is provided by means of user manuals, online training videos and quick start guides. The system is easy to use and there is no need for training.

Onsite training can be arranged if the need arises.

Will LTS provide training to all subscribed users if I become a new client? (Is the service provider able to provide once-off training to all staff in order to familiarise them with the new system?)

Training can be arranged for all LTS users. The same training session applies to all users.

Specific training to specific groups (e.g. assessors or reviewers) is also available focusing on the role at stake.

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